Handmade pieces take time to create. Please allow for both production and shipping when planning for an event or special date.
Production Time
Made to Order
Mermaid tails
Approximately 2–4 weeks
Resin corsets, fabric tops, skirts & similar handmade pieces
Approximately 4–8 weeks
Shipping Time
After Dispatch
Standard Shipping
Approximately 10–18 business days
Express Shipping
Approximately 5–7 business days
Planning for a specific date? Production time and shipping time are separate. Please contact us before ordering if you need your order for an event, performance, photoshoot, or other fixed date.
Returns & Exchanges
Need to request a return or exchange?
Under Mermaid Lucia's voluntary return and exchange procedure, please contact us within 3 days after delivery if you need to request a return or exchange.
Customized and personalized products are subject to additional cancellation and return restrictions once production has started. Applicable statutory consumer rights remain unaffected.