【Product Information】
1. There is a pocket inside the garment which contains a switch. Press the red button firmly for at least a few seconds to turn the light on. Pressing the button again will change the color.
2. Please note that the lighting effect is not obvious in a bright environment. This product is best used in a dark environment such as at night. The item will shine brightest when fully charged.
3. Please use a USB to charge correctly.
4.This garment should only be wiped with a damp cloth and should not be washed with water or in a washing machine.
5. Non-customized products are made of white fiber fabric. If you like other colors of optical fabric, you can choose the customized size and color option. You can customize blue, pink, black, and other fiber fabric. Please contact our customer service about your customized requirements.
Handmade pieces take time to create. Please allow for both production and shipping when planning for an event or special date.
Production Time
Made to Order
Silicone mermaid tails
Approximately 4–8 weeks
Fabric mermaid tails
Approximately 2–4 weeks
Resin corsets, fabric tops, skirts & similar handmade pieces
Approximately 4–8 weeks
Shipping Time
After Dispatch
Standard Shipping
Approximately 10–18 business days
Express Shipping
Approximately 5–7 business days
Planning for a specific date? Production time and shipping time are separate. Please contact us before ordering if you need your order for an event, performance, photoshoot, or other fixed date.
Returns & Exchanges
Need to request a return or exchange?
Under Mermaid Lucia's voluntary return and exchange procedure, please contact us within 3 days after delivery if you need to request a return or exchange.
Customized and personalized products are subject to additional cancellation and return restrictions once production has started. Applicable statutory consumer rights remain unaffected.
Handle gently. Avoid strong pulling, squeezing, folding, impact, sharp objects and abrasive surfaces.
Fabric with specialist components
Contact us for product-specific care advice before washing, repairing or modifying fabric with specialist components.
Storage
Store only when completely dry, in a clean, dry, ventilated location. Avoid prolonged direct sunlight, excessive heat and high humidity. Do not place heavy objects on structured or decorated pieces.
Contact us before washing, repairing, reshaping or modifying your piece: support@mermaidlucia.com